Last updated: 18/12/2025
1. Who we are
Rotadeck (“we”, “us”, or “our”) operates the website and SaaS product at
rotadeck.com.
- Product name: Rotadeck
-
Rotadeck is currently operated by its founders
- Website: rotadeck.com
-
Contact email for GDPR related matters:
privacy@rotadeck.com
We are the data controller for personal data processed
through our service.
2. What personal data we collect
We may collect and process the following personal data:
-
Account data: name, email address, login credentials
-
Usage data: actions taken within the product, feature
usage
-
Technical data: IP address, browser type, device
information
-
Support data: messages you send us via email or support
tools
3. Why we collect your data (legal basis)
We process personal data based on:
-
Contractual necessity – to provide and operate the
service
- Consent – for analytics and optional cookies
-
Legitimate interest – to improve security, performance, and
customer support
-
Legal obligation – accounting and tax requirements
4. How we use your data
We use your data to:
- Create and manage user accounts
- Provide and maintain the service
- Improve our product and user experience
- Respond to support requests
- Ensure security and prevent abuse
5. Cookies and tracking
We use cookies that are strictly necessary for the service to function.
With your consent, we may also use analytics cookies to understand how our
service is used.
You can manage your cookie preferences at any time via our cookie banner or
settings.
6. Data sharing and processors
We only share personal data with trusted third-party processors, including:
- Hosting provider: OVHCloud
- Email service provider: Resend
- Analytics provider (if enabled): Google Analytics
- SMS sending provider: Twilio
All processors act under a
Data Processing Agreement (DPA) and only process data on our
instructions.
7. International data transfers
If personal data is transferred outside the EU/EEA, we ensure appropriate
safeguards such as Standard Contractual Clauses (SCCs).
8. Data retention
We keep personal data only as long as necessary:
- Account data: for the duration of the account
- Billing data: as required by law
- Logs and analytics: limited retention periods
You may request deletion at any time (see Section 9).
9. Your GDPR rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
To exercise these rights, email: privacy@rotadeck.com
10. Data security
We use appropriate technical and organizational measures, including
encryption, access controls, and secure hosting, to protect your data.
11. Complaints
If you believe your rights have been violated, you may lodge a complaint with
your local supervisory authority.
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will
always be available on our website.